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Augmented
IT Services

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Scalable Expertise. Strategic Impact. Immediate Results.

AET’s Augmented IT Services give your institution the agility to respond to critical needs - without the delays and costs of traditional hiring. Whether you're launching a high-priority project, navigating leadership transitions, or tackling staffing shortages, we embed certified, experienced professionals directly into your environment to deliver immediate value.

From CIOs to PMOs, BI Analysts to Cybersecurity Leads, our bench of education-focused experts brings hands-on support, leadership, and deep domain knowledge tailored to your institution’s culture and goals.

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Why Institutions Turn to Augmented Services

  • 59% of higher ed CIOs report difficulty recruiting and retaining qualified IT staff.
    Source: EDUCAUSE Top IT Issues, 2024

  • 42% of major IT initiatives are delayed or derailed due to lack of internal capacity.
    Source: Gartner Education IT Maturity Report, 2023

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The Need for Agility in Higher Ed IT

  • Institutions using staff augmentation report 50% faster project delivery and 33% higher ROI on tech investments.
    Source: Gartner, IT Workforce Trends in Education, 2023

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What Makes AET’s Augmented Services Different

We go beyond “temp staffing” by offering mission-aligned, education-savvy talent that fits into your strategy and culture. Our services include:

On-Demand Roles We Provide

◈ vCIO / CIO – Strategic roadmap development, governance, IT budgeting, and vendor management

◈ CTO / Infrastructure Architects – Cloud strategy, data center migration, network modernization

◈ CISO / Cybersecurity Experts – Risk assessments, NIST/FISMA/FERPA/GLBA compliance, awareness programs

◈ CPO / Product Managers – User-centric digital services, agile product development, stakeholder alignment

◈ PMO / IT Project Managers – Portfolio planning, Agile/Waterfall delivery, reporting & risk mitigation

◈ BI / Data Analysts – Institutional research support, dashboard creation, predictive modeling

◈ ERP / CRM / LMS Specialists – Functional support for Workday, Ellucian, Salesforce, Canvas, etc.

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Institutional Impact & Maturity Gains

Our augmented professionals aren’t just staff—they’re strategic partners who work side-by-side with your team to elevate performance and outcomes.

Outcomes:

  • 40–60% faster project delivery

  • Up to 35% reduction in vendor cost overruns

  • Improved internal satisfaction with IT services by 4.3★+ on average

AET’s Augmented Services aren’t just about capacity - they’re about capability building. Every engagement is mapped to your institution’s IT maturity framework and strategic goals, helping you:

  • Speed up digital transformation without full-time hires

  • Reduce risk during leadership transitions or retirements

  • Improve documentation, processes, and long-term sustainability

  • Increase institutional agility during funding surges or compliance demands

  • Stat: Institutions with augmented teams experience up to 3x faster progress on digital transformation goals.

    • Source: EDUCAUSE 2023 Benchmarking Report

Client Example:
A large public university was transitioning from on-prem ERP to Workday but lacked internal leadership to guide change. AET provided an interim CPO and project team—completing the transformation 5 months ahead of schedule and saving over $450K in project overhead.

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Built for Flexibility & Continuity

  • Short- and long-term placements (from 3 weeks to multi-year assignments)

  • Seamless integration with existing IT and business teams

  • Staff augmentation or full function outsourcing (e.g., project office, cybersecurity ops, BI as a service)

  • Clear SLAs and KPIs to measure impact and ROI

  • Flexibility to scale up/down as institutional needs evolve

  • Interim Leadership & Advisory

  • Hybrid/Remote/On-site Deployment

Client Story:
A large university system faced a deadline for CRM integration across four campuses but lacked the internal bandwidth. AET deployed a team of 3 specialists within two weeks, completing the rollout 8 weeks early—while training internal staff and reducing external dependency by 40%.

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Assessment-Driven, Outcome-Focused

Before every engagement, AET conducts a 360° situational assessment of your environment—including technology, culture, capacity, and governance. This ensures that every placement or team is not only technically capable - but also mission-aligned.

We align to EDUCAUSE Core Data Service (CDS), ITIL, CMMI, and AET’s proprietary Efficiency Model to help your institution move up the IT Maturity Ladder.

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Built-In Continuity & Knowledge Transfer

Our specialists aren’t “just contractors.” Every engagement includes:

  • Knowledge documentation

  • Staff onboarding/offboarding support

  • SOP creation or refinement

  • Cross-training for internal teams

  • Optional managed service transition plans

Example Outcome:
A private college hired an interim CIO from AET while searching for a permanent hire. Not only did we stabilize operations, but we created a 12-month technology roadmap, restructured vendor contracts (saving $100K), and helped vet the next CIO for long-term success.

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Security, Compliance, and Risk Mitigation Built-In

All AET-placed professionals are trained on:

  • FERPA, HIPAA, GLBA and NIST 800-53 standards

  • Secure onboarding/offboarding procedures

  • Confidentiality and data protection policies

  • Background checks and compliance documentation

  • Stat: Institutions using AET-placed CISOs and IT security leaders saw a 50% reduction in risk exposure within the first 90 days.

    • Source: AET Security Services Benchmark, 2022–2024

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Why Choose AET for Augmented IT Services?

  • Education-first expertise — Our professionals understand academic calendars, student experience, and governance

  • Turnkey staffing and onboarding — No recruiting lag or lengthy ramp-up time

  • Measurable outcomes — We track and report on performance, impact, and ROI

  • Integrated and collaborative — We don't work in silos; we embed, align, and empower

Need short-term leadership or long-term talent to move your strategy forward?

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Your Strategic Partner, Not Just a Vendor

AET brings a proven methodology, vetted talent, and a deep understanding of education IT operations. Our approach helps institutions:

  • Scale quickly without compromising quality

  • Increase agility during times of change

  • Align staffing with transformation goals

  • Improve service delivery and long-term continuity


Let AET amplify your team’s potential.​​​​​​

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